Ep. 57: Restaurants discover the special sauce of Net Promoter feedback

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Oct 29, 2015 - Innovative restaurant companies such as Patxi's Pizza and Tomatina are putting a range of technologies to work to collect Net Promoter feedback from customers. One tool in particular, Thanx, offers restaurants a prepackaged rewards system and an easy way to gauge diner sentiment through a mobile app. Learn more: The economics of loyalty Closing the loop The infrastructure behind a Net Promoter System Learn more about this episode

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Ep. 56: Shorts - The benefits of a competitive benchmark Net Promoter Score