Ep. 64: How Bonobos designs a tailored shopping experience

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Dec 17, 2015 - If you’re struggling to find pants that fit, the last place you probably turn is the Internet. But men's clothing retailer Bonobos is using customer service, feedback and design to challenge this assumption. On the latest episode, Bonobos Cofounder Andy Dunn shares his philosophy for creating memorable customer experiences both online and in stores.

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