Ep. 71: Shorts - The Keys to Effective Learning

Mar 10

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Mar 10, 2016 - Customer feedback has traditionally been used to evaluate performance, not necessarily improve it. The Net Promoter System, however, seeks to empower employees by teaching them the skills they need to generate loyalty and enthusiasm among customers. Rob Markey explains how in this Net Promoter System Podcast short.

Ep. 71: Shorts - The Keys to Effective Learning

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