Ep. 83: Shorts - The Value of Prototypes

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Jun 30, 2016 - Creating a pilot or prototype is an essential part of designing a robust Net Promoter System. These small-scale efforts allow a company to experiment with the system's essential elements, helping the company to create an effective program it can expand to other parts of the organization. In this Net Promoter System Podcast short, Rob Markey shares some best practices for prototypes. Learn more: The Value of Prototypes

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Ep. 84: Shorts - Closing the Loop in the Net Promoter System
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Ep. 82: When Customers Speak Their Minds