Ep. 217: Andy Cockburn | No Strings Attached: Genuine Referrals as the Secret to Earned Growth

Jul 20, 2023 - What makes people recommend your brand and services to others? Winning referrals are more than just a marketing channel; they're a way to turn prospects into lifelong customers through word-of-mouth advocacy based on authenticity and trust. In this episode, guest Andy Cockburn, CEO and cofounder of Mention Me, and Rob Markey discuss the effectiveness of trust-based referrals, how to integrate advocacy into company culture to unlock the transformative potential of referrals, and how data-driven approaches can optimize referrals' effectiveness. We'd love to hear from you. Help us enhance your podcast experience by providing feedback here in our listener survey. https://bit.ly/CCPodcastFeedback If you'd like to learn more about Andy, you can find him on LinkedIn.

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Ep. 218: Joe Wheeler | Agile, Digital, and Human: Eliminating Bad Customer Experiences

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Ep. 216: Ben Reason | Humanizing Experiences: The Power of Design in Creating Meaningful Connections