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2026-02-17 https://www.robmarkey.com/podcast-archive/ep-114 monthly 0.5 2026-02-17 https://www.robmarkey.com/podcast-archive/ep-113 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 113: Shorts | Maintaining Customer Intimacy at Scale - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-112 monthly 0.5 2026-02-17 https://www.robmarkey.com/podcast-archive/ep-111 monthly 0.5 2026-02-17 https://www.robmarkey.com/podcast-archive/ep-110 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 110: Shorts | The Story Behind the Smiley Face - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-109 monthly 0.5 2026-02-17 https://www.robmarkey.com/podcast-archive/ep-108 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-107 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 107: Shorts | Asking the Right Question - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-106 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-105 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 105: Shorts | Going Beyond Statistics with Net Promoter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-104 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-103 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-102 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 102: Shorts | The Outer Loop of the Net Promoter System - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-101 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-100 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-99 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-98 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-97 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 97: Shorts - Huddles in the Net Promoter System - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-96 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-95 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-94 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 94: Shorts - The Inner Loop of the Net Promoter System - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-93 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-92 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 92: Shorts - Who Should Run Your Net Promoter System? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-91 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-90 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 90: Shorts - The Essential Role of the Customer Advocacy Office - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-89 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 89: Shorts - Get Real Feedback from Your B2B Customers - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-88 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-87 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-86 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-85 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 85: Shorts - Employee Engagement—Fostering Energy, Enthusiasm and Creativity - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-84 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 84: Shorts - Closing the Loop in the Net Promoter System - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-83 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 83: Shorts - The Value of Prototypes - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-82 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-81 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-80 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 80: Shorts - The Infrastructure Behind an Effective Net Promoter System - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-79 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-78 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-77 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-76 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-75 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-74 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-73 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 73: Shorts - Creating a Reliable Metric - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-72 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 72: Shorts - Developing a Root Cause Capability - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-71 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 71: Shorts - The Keys to Effective Learning - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-70 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-69 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-68 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 68: Shorts - Converting Loyalty Into Economic Advantage - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-67 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 67: Shorts - From feedback to action - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-66 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 66: Shorts - Leading a Net Promoter System company - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-65 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 65: Shorts - The economics of loyalty - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-64 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-63 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-62 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-61 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-60 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-59 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 59: Shorts - Your best employees work for love, not money - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-58 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-57 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-56 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4a4d78ef-d229-4e9a-ab42-adba7788b541/Rob+Markey+portrait.png Podcast archive - Ep. 56: Shorts - The benefits of a competitive benchmark Net Promoter Score - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-55 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/af9ebb4f-5581-4b8e-bcff-f885f2fac83c/conny-kalcher.jpg Podcast archive - Ep. 55: Rebuilding the LEGO Group by rediscovering customer centricity - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-54 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4d80999c-0d13-4030-91eb-517c2a6e0a92/olivier-mourrieras-1440x810.webp Podcast archive - Ep. 54: Power to the customer at E.ON - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-53 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-52 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-51 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-50 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-49 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-48 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-47 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-46 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-45 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-44 monthly 0.5 2026-02-18 https://www.robmarkey.com/podcast-archive/ep-43 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/18433c32-c07a-45af-9e28-7806001e2651/hayley+barna.jpg Podcast archive - Ep. 43: How Birchbox unwraps customer data to open up delight - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-42 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/2802c8c1-834c-4800-84d0-9fbba247fde1/john+dwyer.jpg Podcast archive - Ep. 42: Answering the call for culture change at a telecom giant - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-41 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/b1efc3ec-f9c0-4e1e-8736-2d63c79dcb49/lee-cockerell-1440x810.webp Podcast archive - Ep. 41: At Disney, the show must go on - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-40 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/eae5afa1-482f-40bd-8d48-aa79de2fa854/fernando+cadena.jpg Podcast archive - Ep. 40: Taking the temperature of temps - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-39 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/5f0481ac-a6f4-4726-ab8b-d0e2df4024f2/Dave+Gilboa.webp Podcast archive - Ep. 39: How Warby Parker is changing the rules of eyewear - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-38 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/ce19de3c-a27a-435b-930f-fb0ecc2ab581/Fred+Reichheld.jpg Podcast archive - Ep. 38: Net Promoter, pay and predictable consequences - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-37 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/e0e7f197-275f-44c7-9b7c-95c24b121f3d/Rob+Perlman.jpg Podcast archive - Ep. 37: Would you recommend your town to a friend? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-36 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/7a9b54f5-3866-49c0-b682-ebbbf25fdebb/andy_katz-mayfield.webp Podcast archive - Ep. 36: Taking on the razor blade giants - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-35 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/48ff6b42-ddf8-4589-8bf1-9615621ea1fd/16-9_fred_reichheld_wop.webp Podcast archive - Ep. 35: The inner loop of the Net Promoter System - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-34 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/1771438427914-HY3JSWGFS6JTDIYFZVLL/Caleb+Elston.jpg Podcast archive - Ep. 34: Making feedback easy and appealing to customers - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-33 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/690ce2af-4ad9-4a30-8499-23c9e63a616a/tom-feeney-1440x810.webp Podcast archive - Ep. 33: Net Promoter at the heart of a transformation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-32 monthly 0.5 2026-02-19 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/82adf857-8aba-441e-8558-65e0fe66cb30/mankins-michael-16_9.webp Podcast archive - Ep. 32: The real secret of employee engagement - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-31 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/6adc2e7d-002e-4815-8fec-173d2e08a621/Gautam+Mahtani.png Podcast archive - Ep. 31: Taking the pulse of patient care - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-30 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/bef69fb6-db0a-48de-98e3-07898c24fda5/Jennifer+Cunningham.jpg Podcast archive - Ep. 30: Planning the marriage (not just the wedding) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-29 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/8906a03c-712a-45dc-8deb-558db1a99ef2/richard+owen+portrait.png Podcast archive - Ep. 29: Love feedback, but hate surveys? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-28 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/abdbbb3d-78d1-41b1-ae19-6491097daaad/NCB+logo.jpg Podcast archive - Ep. 28: Who's advocating for your customers? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-27 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/6ef782fa-4ed8-44f8-8200-b13e9fc0544f/Andrew+MacPherson.png Podcast archive - Ep. 27: A prescription for better service - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-26 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/2f2dd41e-99ef-40c7-be5c-21e508186aee/lori-cobb-16-9.webp Podcast archive - Ep. 26: The engine that drives customer loyalty in B2B - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-25 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/3866e8e5-ffd0-44e8-9ebd-cc1c2188e9b0/howard_behar.webp Podcast archive - Ep. 25: Brewing loyalty at Starbucks - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-24 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/94a36cf0-0f07-41b5-a0db-ee5ee36dba41/Chad-Keck.jpg Podcast archive - Ep. 24: The challenge of radical simplicity - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-23 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/48ff6b42-ddf8-4589-8bf1-9615621ea1fd/16-9_fred_reichheld_wop.webp Podcast archive - Ep. 23: The magic of engaged, empowered employees - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-22 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/47686d0f-73e8-4520-8b95-3fc9e751b6d6/peter-fader_16-9.webp Podcast archive - Ep. 22: There's no such thing as an "average" customer - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-21 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/52aa316c-b511-4019-9d51-40ea60728a03/Du+Toit+portrait.png Podcast archive - Ep. 21: Why are bank customers so disloyal? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-20 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/5b2c314c-c716-4810-a71a-e069874b2e79/shulze-podcast-16-9.webp Podcast archive - Ep. 20: Making customers royally happy - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-19 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/1753979088724-O7R54SCEYRX7FSR9TJF7/hermanmiller-logo-designAsset-2.png Podcast archive - Ep. 19: Cultural change: More than a mission statement - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-18 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/c4a60ba7-a35e-4f53-84d0-9927de92808c/amy-pressman-medallia-profile-v2.webp Podcast archive - Ep. 18: Letting feedback speak for itself - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-17 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/1753979088724-O7R54SCEYRX7FSR9TJF7/hermanmiller-logo-designAsset-2.png Podcast archive - Ep. 17: Scale up or scope out - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-16 monthly 0.5 2026-02-18 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/df37d300-0d45-4958-93ae-273d4eed9bbb/adamramshaw_HubSpot-1024x968.jpg Podcast archive - Ep. 16: The benchmark is dead! Long live the benchmark! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-15-carpenter monthly 0.5 2026-02-12 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/1753976533995-P4JBV3ZFJYP2AWFPAQCK/hermanmiller-logo-designAsset-2.png Podcast archive - Ep. 15: Finding opportunities in a broken chair - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-14-ezell monthly 0.5 2026-02-12 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/edaf3b7c-6fda-4b35-b1e5-1158ff98c18a/Tony+Ezell.jpg Podcast archive - Ep. 14: Breaking down the "invisible fence" - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-13-irvine-briggs monthly 0.5 2026-02-12 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/2dd0d4b2-6590-44eb-9836-3b48270de624/Robert+Irvine.jpg Podcast archive - Ep. 13: Dishing up real-time feedback - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-12-veloria monthly 0.5 2026-02-12 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/21e37431-9c07-41a3-80ca-ff71c3a0ca31/Ruth+Veloria.jpg Podcast archive - Ep. 12: Learning from students - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-11-ramirez-carpenter monthly 0.5 2025-07-31 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/1750959195401-7UQBYXVIX0N9VTQWVWFY/hermanmiller-logo-designAsset-2.png Podcast archive - Ep. 11: Converting feedback into economic value - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-10-watts monthly 0.5 2025-07-31 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/6ee4693c-4e69-4b90-aa33-7860d419ebe7/Richard+Watts+headshot+1.jpg Podcast archive - Ep. 10: A better, simpler measure - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-9-hald monthly 0.5 2025-07-31 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/245426c4-e3e7-4469-8e94-e21af4fcee5e/borge-haldmedallia.jpg Podcast archive - Ep. 9: Imagining the future of feedback - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-8-conway monthly 0.5 2025-07-31 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/4ba92d54-29b2-44bc-b12d-4dc7f6f5aeda/0126_conway-eloyalty_400x400.jpg Podcast archive 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2025-06-26 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/8e369063-51f1-47c1-8857-e189944172c3/hermanmiller-logo-designAsset-2.png Podcast archive - Ep. 5: NPS pilots at Herman Miller - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-4-martha-king-vanguard monthly 0.5 2025-06-26 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/cfadbc02-08da-45f1-85e3-9502ec04977e/Martha+King.jpeg Podcast archive - Ep. 4: Seeking the right answers at Vanguard - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.robmarkey.com/podcast-archive/ep-2-ramirez-carpenter-herman-miller monthly 0.5 2025-06-26 https://images.squarespace-cdn.com/content/v1/52c72876e4b0ae8f1566fc18/b05b0f87-7c2b-4a4f-b150-540621f1562e/michael+ramirez.jpg Podcast archive - Ep. 2: Beyond scores at Herman Miller - Make it stand out 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