Ep. 13: Dishing up real-time feedback

Written By Rob Markey

Jun 26, 2014 - Rob Markey talks to Humm CEO Bernard Briggs and Robert Irvine, host of the Food Network's Restaurant: Impossible, about Humm's customer service tools (11:30), the surprising lessons of real-time feedback (15:13) and what's next for the company (41:21).

Rob Markey http://robmarkey.com
Previous

Ep. 14: Breaking down the "invisible fence"
Next

Ep. 12: Learning from students