Ep. 24: The challenge of radical simplicity

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Nov 13, 2014 - Chad Keck of Promoter.io discusses his experience with the Net Promoter System (4:02), his goals to simplify feedback collection (16:11) and what's next for his company (46:40).

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Ep. 25: Brewing loyalty at Starbucks
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Ep. 23: The magic of engaged, empowered employees