Ep. 53: Former Telstra CEO David Thodey's Net Promoter journey - Part 2

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Sep 24, 2015 - In part two of our conversation with former Telstra CEO David Thodey, he discusses the benefits of regular team huddles (1:48), his approach to evaluating potential investments (10:40) and what he would do differently if he could (16:31).

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Ep. 54: Power to the customer at E.ON
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Ep. 52: Former Telstra CEO David Thodey's Net Promoter journey - Part 1